All

Filters

cross

Follow Us

Explore the Best GoKwik Competitors: Top 9 Alternatives You Should Know

ranjeetSR

Ranjeet Sharma

Senior Specialist @ Shiprocket

January 24, 2025

7 min read

GoKwik offers eCommerce solutions to empower brands by enhancing their customer service experience. The company offers different solutions, including RTO protection, chat, and checkout. GoKwik is especially known for its convenient checkout process, which has been instrumental in increasing the revenue of many businesses. Its seamless checkouts encourage customers to complete the process. Its robust live chat support further helps in this regard, clearing doubts and resolving queries that may hinder the process. GoKwik competitors also offer similar solutions to help eCommerce businesses thrive.

Like GoKwik, many other companies have developed similar solutions to accelerate the growth of online businesses. This article gives an insight into some of the top alternatives to GoKwick. Read on to learn about their features and functions and how they benefit businesses.

9 Powerful Alternatives to GoKwik for Your Online Business

1. Elfsight

Elfsight is known for its useful widgets that have helped numerous eCommerce stores increase their visitor engagement and lead conversion rate. It provides more than 80 widgets. Its solutions are ready-to-use and do not require adjustments while setting up. They are known for their easy customisation which can be managed in just a few clicks with its intuitive editor. More than 2 million website owners have benefited by using Elfsight’s no-code widgets. Some of the tasks that can be managed efficiently with its use include adding countdown timers, displaying reviews and creating forms. It also enables showcasing user-generated content feeds and adding popups.

A large number of website builders and CMS platforms, including Weebly, Squarespace and Shopify leverage Elfsight widgets for smooth functioning. They benefit from the practical solutions offered by these widgets. 

2. Tidio

Tidio, a trusted customer experience platform that serves as a good alternative to GoKwik. Its advanced chatbots enhance customer experience by guiding them. These ready-to-use chatbots are designed to answer frequently asked questions in various languages. 70% of customer queries are answered through chatbots. In addition, Tidio’s live chat software helps in engaging website visitors by resolving queries in real-time. Any missed conversations can be managed with the use of plug-and-play Flows. As it improves customer experience, the chances of sales also increase. Many businesses have witnessed an increase in their ROI using Tidio.

3. Bloomreach

Bloomreach makes it possible to integrate important data related to customers and product into AI. This integration enables businesses to create personalised marketing campaigns, emails and website content that resonate with the target audience. Among GoKwik competitors, Bloomreach stands out for its ability to streamline multi-channel campaigns with precision. It is a boon for marketers as it facilitates launching customised multi-channel campaigns from a unified platform. Real-time data is used to ensure the effectiveness of these campaigns, giving businesses a competitive edge in engaging their customers.

Bloomreach is powered by Loomi AI, which is exclusively designed to handle business activities. It prioritises KPIs to elevate customer experience and increase profitability.

4. AfterShip

Aftership provides several advanced automation tools for retailers. The company enables eCommerce stores to add a tracking page to their portal. This page can be setup with ease. It gives a chance to view order status more clearly and provide information at various delivery touchpoints. AfterShip EDD helps in predicting the estimated delivery time. Its return management software helps streamline the return process. Likewise, AfterShip Parser, AfterShip Protection, AfterShip Green, AfterShip Shipping, AfterShip Reviews, AfterShip Popups & Forms and AfterShip Personalisation help with other aspects.

It has been noted that AfterShip tools help significantly reduce the workload of online stores. The company supports over 1,200 notable carriers, including FedEx, DHL, and UPS. 

5. Google Pay for Business

Google Pay for Business is known to simplify the checkout process for customers, thereby reducing the cart abandonment rate. It can be set up on a mobile application or website.

 It has been observed that businesses that use Google Pay for Business witness higher conversion rates. Among GoKwik competitors, Google Pay for Business stands out due to its seamless integration and fast transactions. Customers look forward to purchasing goods from online stores that accept Google Pay owing to its simplicity of transaction. Moreover, it is secure and quick. Millions of user payments are encrypted daily with Google Pay. Statistics reveal that online checkout becomes 50% faster with the use of Google Pay. One of the reasons for this is its autofill feature. Autofill also boost sales by reducing the tedious task of filling up details and, thus, lowering the cart abandonment rate. Several businesses around the world are using Google Pay to enhance their credibility and encourage sales. 

6. Route

Route has been designed to provide an excellent post-purchase experience to customers. It does so by handling shipping issues efficiently. Any problem that arises while shipping goods is addressed quickly by the Route team. It specialises in package tracking, shipping protection, carbon-neutral shipping, and product recommendations. Appropriate resolutions are offered in a timely manner to ensure a positive customer experience. Shipping protection provided at the time of checkout reassures the customers about their purchase. They can confidently buy the products as they know that if their packages get damaged, they will be compensated for the same. Route also protects in case the package gets stolen or misplaced. It allows customers to file claims, which are reviewed and cleared quickly.

Several big and small eCommerce stores use Route to enhance shipping experience and increase customer satisfaction.

7. Richpanel

Yet another alternative to GoKwik, Richpanel helps build customer trust by offering result-oriented solutions. Large volumes of customer queries and requests can add to the workload of businesses. They create a backlog and hinder the ability to provide timely resolution. This often creates dissatisfaction among customers. Richpanel helps companies to manage such large volumes with ease. As one of the top GoKwik competitors, Richpanel stands out for its multilingual support and ability to streamline customer service operations. It allows eCommerce response teams to answer customer queries quickly and efficiently, which helps build trust. It supports businesses around the world by offering services in different languages. This includes English, Dutch, French, Romanian, German, Portuguese, Spanish, Norwegian and Italian. Businesses have witnessed sales growth by opting for advanced eCommerce solutions Richpanel offers.

8. SafeOpt

SafeOpt has been designed to encourage website visitors to become customers. It helps businesses recover lost revenue. Brands can enhance their personalisation efforts to engage visitors and generate interest in the products and services being offered, aiming to boost the conversion rate. The company offers different pricing plans to match the budgets of businesses of all sizes. Aligning SafeOpt codes with the CRM prevents coupon leakage.

Many businesses worldwide use SafeOpt services to recover lost shoppers, increase revenue, and reach new customers. SafeOpt serves several brands, including Atlantis, Nutrisystem, Vincero, Aexel Arigato, and Sierra.  

9. Shiprocket Checkout

Shiprocket Checkout offers a seamless and efficient one-click checkout experience, enabling customers to complete their purchases in as little as 40 seconds. This rapid process is facilitated by features such as pre-filled customer data, defined delivery dates, and quick payment options, all designed to enhance the shopping experience and boost conversion rates.

As a leading GoKwik competitor, Shiprocket Checkout stands out with its advanced features and user-friendly design, making it an excellent choice for eCommerce businesses aiming to enhance customer satisfaction. Compared to GoKwik, Shiprocket Checkout provides a more comprehensive solution by integrating advanced analytics tools that offer deep insights into customer purchasing behavior, allowing businesses to optimize their strategies effectively.

Conclusion

GoKwik has gained popularity owing to its advanced features that help streamline eCommerce business operations. By leveraging the tools offered by GoKwik, businesses are improving their processes ultimately increasing their ROI. However, it is not the only option available in the market. Many other companies also offer similar tools. The GoKwik competitors mentioned above, such as Google Pay for Business, Richpanel, Route, AfterShip Tidio, and more, provide a safe and smooth checkout experience and quick complaint resolution. They aim to streamline different eCommerce processes and enhance customer experience. Their use has helped businesses increase credibility and boost conversion rates.

Leave a Reply

Your email address will not be published. Required fields are marked *

Related Articles

Online Payment Frauds

Common Types of Online Payment Fraud & How to Safeguard Your Business

According to recent data from the Reserve Bank of India (RBI), online payment fraud cases in India have surged significantly....

February 11, 2025

8 min read

ranjeetSR

Ranjeet Sharma

Senior Specialist @ Shiprocket

increase checkout conversion rates

Boost Your Checkout Conversion: 11 Key Strategies for Every Business

In the world of eCommerce, a successful transaction doesn’t just depend on getting customers to your site; it also includes...

February 7, 2025

7 min read

ranjeetSR

Ranjeet Sharma

Senior Specialist @ Shiprocket

Cash on Delivery

Cash On Delivery: A Comprehensive Guide to Its Benefits & Drawbacks

In the world of eCommerce, flexible payment options play an important role in building customer experience and trust. Cash on...

January 15, 2025

8 min read

ranjeetSR

Ranjeet Sharma

Senior Specialist @ Shiprocket