Pay after Delivery :
A Smarter Alternative to
Cash-on-delivery

Boost trust, reduce RTOs, and improve conversions.

Customer Experience in 3 Simple Steps

A seamless journey that builds trust from checkout to delivery

Step 1 Step 2 Step 3

STEP 1

Select Pay After Delivery

Customer chooses Pay After Delivery at checkout (Only if eligible)

STEP 2

Delivery

Customer receives the product

STEP 3

Auto-Debit

On successful delivery, blocked funds are debited automatically

Reducing RTOs and Improving Conversions

Transform your e-commerce experience with our innovative payment solution

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Enhance trust

Give customers the confidence of paying after delivery while maintaining digitalefficiency

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Reduce RTO up to 25%

Minimise return-to-origin orders with our trusted payment mechanism

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D+2 Day Settlements

Get paid within 2 working days of successful delivery confirmation

Noteworthy Insights

%

RTO Reduction

+

Orders Processed

%

Customer Satisfaction

D+2 Days

Settlement Time

How Pay After Delivery Works

A seamless three-step process that builds trust and reduces risk for everyone.

01

Select

Customer chooses Pay After Delivery at checkout

  • One-click selection
  • Instant eligibility check
  • Secure authorization
02

Deliver

When the order is out for delivery, users can track its progress and confirm once received

  • Real-time tracking
  • Delivery confirmation
  • Quality verification
03

Settle

Payment is automatically processed and settled to merchant

  • Automatic processing
  • D+2 settlement
  • Transparent fees

What Merchants Are Saying

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Suroskie.com has seen a 33% drop in RTO after enabling Pay After Delivery.

— Team Suroskie

Frequently asked questions

What is Pay After Delivery and how does it work?

Pay After Delivery is an innovative payment solution from Shiprocket Checkout. It offers customers a “Buy Now, Pay After Delivery” experience. Customers can purchase products from your website using Shiprocket Checkout by selecting Pay After Delivery as their payment option. The order amount funds are freezed without debiting them immediately. Once the order is marked as delivered by the courier partner, the amount is debited from the customer’s account.

How does the payment flow work from order to settlement?

The payment process follows a secure flow:
1. Order Placement -: When a customer places an order, a transaction is created for the order amount. The funds are frozen in the customer’s account but not debited.
2. Delivery Confirmation -: Once the order is marked as delivered by the courier partner, the transaction is automatically executed and the amount is debited from the customer’s account.
3. Merchant Settlement: You receive payment in D+2 days (Delivered + 2 days).

How are orders generated in the system?

When a customer selects Pay After Delivery and completes checkout: The order is automatically generated in your system as a prepaid order. A transaction is created and funds are frozen in the customer’s account. Order receives prepaid treatment for faster processing and delivery No manual intervention required – the system handles the entire flow seamlessly.

What happens in case of order cancellation?

If an order needs to be cancelled before delivery, merchants can simply cancel the order in their store. Shiprocket Checkout will release the frozen funds back to the customer’s account.

How is Pay After Delivery different from other prepaid payment methods?

Pay After Delivery combines the security of prepaid orders with the customer confidence of pay-on-delivery. Unlike traditional prepaid where customers pay upfront, here the funds are only debited after successful delivery. This reduces customer hesitation while still giving you the benefits of a prepaid order with guaranteed payment.

Which platforms are eligible for Pay After Delivery?

Pay After Delivery is available for merchants on all major platforms, including: Shopify, WooCommerce, Custom-built websites, Any other e-commerce platform This makes it one of the most flexible payment solutions available for online merchants.

Are there any specific technical requirements?

You need to be using Shiprocket Checkout for payment processing. The integration works seamlessly across all supported platforms without requiring additional technical setup.

What are the key advantages of offering Pay After Delivery?

Key benefits include:
a) Guaranteed Payment: Non-cancellable mandate ensures payment upon delivery Significantly
b) Reduced RTO: Dramatically lower return rates compared to COD orders
c) Better Prepaid Conversion: Currently, Pay after delivery orders account for 10% of overall prepaid orders, showing strong customer adoption
d) Improved Cash Flow: Quick D+2 settlement compared to uncertain COD collection
e) Increased Customer Confidence: Customers feel secure knowing they pay only after delivery
f) Prepaid Order Benefits: Faster processing and delivery priority
g) Platform Flexibility: Works across all e-commerce platforms

How do I get started with Pay After Delivery?

To implement Pay After Delivery: 1. Ensure you’re using Shiprocket Checkout for payment processing 2. Contact Shiprocket team for integration support 3. The payment option will automatically appear for customers during checkout.

How does this impact my cash flow?

Pay After Delivery significantly improves cash flow by: Providing guaranteed payment within D+2 days of delivery Eliminating uncertainty and delays associated with COD collection Reducing losses from RTO orders Enabling you to treat orders as prepaid for faster processing Ensuring predictable revenue cycles.

Get Early Access to
Pay After Delivery

Join thousands of merchants already on the waitlist and be among the first to revolutionise your payment experience.

Early Access

Early Access

Be among the first to experience Pay After Delivery

Special Pricing

Special Pricing

Exclusive discounts and promotional rates for early adopters

Priority Support

Priority Support

Dedicated onboarding support and priority customer service

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